Microsoft 365 is confusing as hell.
Seriously.
You can have a personal account, and a business account with the same email address. They can purchase different versions of Office 365 products, some subscription based, some license key based. Some accounts allow you to log into your Windows computer, others don’t. In order to log into a computer, it must be a “set up by my work or school” account, using Microsoft Intra ID, formerly known as Azure AD. And it must have a license to allow the organization that manages your account to offload the traditional Windows Server Active Directory Domain Controller roles of managing users and computers in a local network off to “The Cloud.” Make sure you’ve got the right product though, because a typical Microsoft 365 reseller has access to about 260 separate SKU’s to choose from, so it’s very easy to over pay for what you’re using. Also, when setting up Teams, oh I mean SharePoint, wait, what’s the difference? Does anyone use OneNote anymore? Anyway, don’t forget to create an organization wide shared folder or you’ll have to share one guy’s OneDrive with the whole company and that gets messy… Oh, and MFA, turn that on. Wait, it’s on by default with Microsoft Security Basics now. The last guys didn’t turn off Microsoft Security Basics did they?
If this sounds tedious, it’s because it is. Unfortunately for us, we’ve been working with Microsoft 365 since back when it was Office 365 and so we understand it. For now, anyway, because they’re going to change something tomorrow and that’s something new we’ll have to learn.
But that’s what you pay us for lol.
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